The Signal: Three weeks ago, Sam asked community members to predict the biggest trends in a post-COVID world. One theme that we heard a lot about: New developments in interior design and home decor.
“The WFH movement has been huge, which has led to a massive demand for our online interior design service,” Jacky Chou told the group. His business isn’t the only one that’s growing. Search interest in “online interior design” surged when the pandemic hit, and has maintained traction.
We spoke to Chou, who bought an expired domain (Laurel & Wolf) in March and relaunched an online interior design brand around it. In March, consumers’ budgets for design and furniture were around $1-$2k/room. Now, people are spending as much as $20k/room on design, decor and furniture, Chou told us.
Laurel & Wolf’s business model is similar to that of competitors such as Havenly (~260k site visits/month), in that it has tiered interior design packages ranging from $75 to $450. Insiders we spoke to disclosed that Havenly’s revenue has increased by as much as 2-3x since the pandemic.
Laurel & Wolf also offer access to trade partner discounts with furniture stores (e.g., Williams Sonoma) and their own decor ecommerce businesses (e.g., Far & Away, more on that below). They outsource the design work to Pratt- and Parsons-educated freelance designers they met through LinkedIn connections who earn 50% of the consulting fee plus commission on furniture and decor sales.
Opportunities:
Higher budgets for furniture and decor means that people will be looking to spend on unique statement pieces. Jacky Chou told us that sales of his artisanal modern dinnerware sets at Far & Away have increased significantly since March, and luxury scented candle sales have also surged.
This, combined with the trend towards localism, creates a unique opportunity to source and sell locally produced decor items (e.g., rugs, kitchenware, wall decor, lighting, vases, bedding, baskets, etc.) at a premium, too.