Six & Flow became a HubSpot partner in 2015. Since joining the program, they’ve been able to build a sustainable and scalable growth model for their agency by using HubSpot’s free tools as an entry point in their sales process. As of 2019, 25% of their total agency retainer business originated from free HubSpot tools which also accounts for 40% of their total HubSpot monthly recurring revenue.
Recently, Six & Flow identified an opportunity to use HubSpot’s CRM, sales and marketing tools as the first hook to show early value. By establishing quick wins at the free tier, they were able to quickly move their client, Inkpact, down the best-fit upgrade path: from free tools to Marketing Hub Professional and Sales Hub Professional.
The Challenge of Automating Personalized Notes at Scale
As their business grew, Inkpact faced many challenges such as
- - Not having a centralized source of customer information
- - Too many disparate marketing tools
- - No view
into the impact of sales and marketing efforts - - General lack of engagement with customers
- - Too much time wasted on sales administration and prospecting.