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Pioneering Australian Education Company Increases Leads 4X through Inbound Marketing with HubSpot

Written by Anthony Hayde | Aug 11, 2020 5:36:52 PM
Pioneering Australian Education Company Increases Leads 4X through Inbound Marketing with HubSpotLearnFast brings specialized, online programs to students including those with learning difficulties in home settings, schools and professional clinics. LearnFast’s suite of online neuroscience based courses improve a child’s cognitive development, reading and learning skills so they become better learners. The company’s main challenge was lead generation and cobbled together marketing technologies that led to inefficiencies. They were seeking an automated platform to serve their lead generation goals and they implemented HubSpot after years of unreliable service from point solutions vendors.LearnFast provides neuroscience-based online learning programs in Australia and New Zealand. The company sells to schools, parents at home and clinics to deliver the online courses to students. The LearnFast programs are developed from decades of neuroscience research that help boost a child’s reading, literacy, memory and attention skills.Transforming Accessibility of Educational Resources for Students

When teacher or parent inquires about LearnFast’s services, an educational consultant follows up to recommend the most appropriate mix to match the child with specialized programs to suit the student’s needs. LearnFast is a lean team of education consultants, speech pathologists, and business administrators. The business side of the house includes one marketer. The company’s track record proved that if they can generate the leads, the education consultants can sell the online courses due to such a high demand in their market. That said, lead generation was becoming the bottleneck to growing their business and the team at LearnFast decided they needed a solution. 

Switching Marketing Technology Providers

Previously LearnFast used a variety of point solutions including AdWords, Silverpop Engage, and Constant Contact for about three years. Integrations between these tools and their CRM were not seamless and data often was lost due to manual or duplicate processes. Their sole marketer was also frustrated with the experience of using and engaging with Silverpop in particular. It was time-consuming to call support with technical questions as she rarely receive actionable answers to bugs in the software. The cobbled together technologies also created inefficiencies in lead generation activities and massive costs leading to a negative ROI of LearnFast's marketing activities.

Peter Barnes is LearnFast’s Chief Learning Innovator who is responsible for growing the business from both new products and applications, but also a revenue perspective. Peter was first introduced to HubSpot by a friend’s recommendation. Peter and Julie George, the head marketer, researched inbound marketing and HubSpot through blog posts, downloadable content and reviews on third party sites like G2Crowd. After completing their due diligence, they decided to purchase HubSpot based on the suite of tools provided and the success stories they read about similar HubSpot customers.

Creating Content and Increasing Lead Generation